Gmail

Getting Started

Use the links below to find out more what you need to know in Gmail during your first few days in Google Workspace.

The new Gmail view

A new user interface for the Gmail integrated workspace is rolling out from February 2022. This view makes it even easier to switch between Mail, Chat and Meet while showing or hiding your folder list as required. Labels will be easier to find in your Gmail inbox, and any current chat conversations can display as bubbles on the navigation bar so that you can return to them quickly and easily.

View conversations in the Inbox

In Gmail, all messages that are associated with each another are known collectively as a conversation. A conversation can be expanded to show all individual messages within that conversation. Conversations...

Reply to a message

You can reply to an entire conversation, or to an individual thread within a conversation. When replying to a message, you can choose to reply to the sender only, or to everyone copied into the original message...

Forward a message

You can forward an entire conversation to someone else, or forward an individual thread only. By default, any attachments in the message will also be included in the forwarded message...

Compose a new message

When composing a message in Gmail, you can address the message to anyone in your corporate directory, or to any email address or stored contact. You can copy the message to other addresses, or can send a...

Address a message

Addressing a message in Gmail is similar to other applications. You can click in the To box and start typing the recipient name or can click on the To link to find contacts in the corporate directory or your own...

Add attachments to a message 

You can attach files to a message using the Attach a File link, or by dragging and dropping if you use a modern browser, such as the latest version of Google Chrome or Internet Explorer. If you attach a file...

Scheduling the sending of a message

You can now schedule your emails in Gmail to be sent at a later date and time... 

Cancel a message sent in error

If you have ever clicked on the Send button then realised you shouldn't have, you may want to enable the Undo Send command. This feature gives you up to 30 seconds to stop a message from being sent after...

Add stars to important messages

As your mailbox grows in size, you may want to flag specific messages so that you can spot them more easily in the Inbox. Gmail allows you to star important messages, making them stand out in the Inbox...

Search for messages

As you cannot sort messages in your Inbox, it is important to learn how to search for messages, so you can find them quickly and easily...

View the corporate directory

You can view all users in the corporate directory i.e. all users within your G Suite domain. This is useful if you wish to find a particular contact within the organisation, or wish to view all company colleagues in a...

Add a contact from an email message

You can quickly add the sender of any message you receive to your My Contacts list, allowing you to communicate with that contact more easily in the future, and to add further details to their contact...

Create new contacts

New contacts can be added to the address book manually, entering as much information as you have for the contact e.g. their email address, telephone numbers, etc. Once you have created a contact...

Create contact labels

You can group contacts together under a single name or label, so that you can email all contacts in a single step. This is similar to creating a distribution list in other email applications such as Outlook...

Change your Google Workspace password

You can change your Google Workspace  password at any time. Always keep your password safe - don't share it with anyone. If you are concerned that someone else may know your password, change it as soon as possible...