Gmail

Yes, you can receive messages up to 50MB in size. 

This is standard functionality of Gmail and cannot be changed. Once you have replied to a message, click on the Back button to return to the Inbox. 

No. The meeting invitation will stay as message in your Inbox once you have responded, although you can click on the Delete button to quickly remove the message once you have responded.

You can set up filters and labels to help you to manage your Inbox and remove messages automatically.

This is not possible in Gmail.

If you feel you will be doing this regularly for a particular distribution list, you can create a group in your contact list. When you address a message to a contact group, it will expand to show all members, and you can choose which members to send the message to.

Yes. You can copy the URL of the page from Internet Explorer using the Ctrl C shortcut, then paste it into a message using Ctrl V.

If the URL does not convert to a link automatically:

• Select the URL

• Position the mouse over the + button along the bottom of the message pane

• Click on the Insert Link button

Tabs are not supported by Gmail, but if you are using Chrome, you can press ALT and 009 on the numeric keypad to insert the tab character.

If you need to align text in columns, you can create a table in a Google Doc, then copy and paste it into your email message using the Ctrl C and Ctrl V shortcuts.

Gmail only supports the small, normal, large and huge options - you are currently unable to set a specific font size.

No, but you can create a form to gather responses to specific questions.

You can copy the entire screen to the clipboard by pressing the PrintScr button, or the active window by pressing Alt PrintScr. If you use Google Chrome, you can click in the body of an email message and press Ctrl V to paste the screenshot.

Google Workspace runs on Chrome, Firefox, Internet Explorer and Safari - however only the last 2 versions of any browser are actively supported and tested by Google Workspace. Regardless of your browser type, you must have cookies enabled to use Gmail. Also, if your browser supports it, enable JavaScript.

When you are composing a message and start to type a name into the To, Cc or Bcc boxes, all matches from the global directory will be shown for you to select from.

You can also search the directory as follows:

• Click on the App Launcher button near the top-right corner of the screen and choose Contacts

• Type all or part of the name in the Search box along the top of the Contact screen

• Click on the Search button

• Matches from the global directory will show under Domain Contacts

Yes, you can download your Outlook contacts to a .CSV file, and them upload them to Gmail.

You can create up to 25,000 personal contacts, with a total storage size of 20MB.

You can position the mouse over a name in the header of the message, then click on Add to Contacts.

The contact will be added to My Contacts.

Yes, you can select the text in Word and press Ctrl C, then switch to your email message, click in the message body and press Ctrl V.

If the text shows as unreadable, convert the message to plain text first by clicking on the drop-down arrow in the bottom-right corner of the message window and choosing Plain text mode.

There is no Save command for a message, but if you use Google Chrome you can print a copy of the file to a PDF document.

In the Print screen, click on the Change button under Destination and choose Save as PDF, then click on Save. 

Yes, if your browser is set to display pop-ups in a new window, you can click do the following:

• If you're reading a message, click the New Window link in the upper-right corner of the message:

• If you're composing a new message, hold Shift and click on the Compose button to create a message in a new window, or hold Shift and click on the Compose button to create a message in a new tab. 

The number of unread messages will show in on the browser tab. 

Yes, you can click on the drop-down arrow after your email address. Hold Ctrl and click on the delegated mailbox to open it in a new browser tab. Holding Shift while clicking on the delegated mailbox will open it in a new browser window. 

Yes, you can delegate your mailbox to up to 25 different people. 

No, there is currently no way to set specific access for mailbox delegations. The person you delegate will be able to read, delete and send messages on your behalf, but not change any settings on your account. 

Yes you can:

• Click in the drop-down arrow of the Search box along the top of the mail screen

• In the From box, type @ and the domain of the company you wish to filter messages for e.g. google.com

• Click on Create filter with this search along the bottom of the Search drop-down

• Choose the action for the filter e.g. Forward it to

• When all options have been set, click on Create Filter

Yes - you can use a filter to forward the messages to someone else. You will need to turn the filter on just before you go away, and turn it off again when you get back.

• To set up the filter, specify that all messages addressed to you should be forwarded to the person looking after your messages while you are away

• Click on Create Filter to create the filter

By default, anyone that emails you will be sent your Out of Office auto-reply but you can choose to only send auto replies to your contacts or anyone within the organisation if you prefer. 

Yes - you can choose which signature to send for new emails and for reply/forward messages. 

Your signature can contain up to 10,000 characters. 

Yes, you can choose from a number of different colour schemes, or create your own. To change colours, click on the Settings cog near the top-right corner of your Mail window, then choose Settings. Select the Themes tab to choose a different theme. 

Messages remain in the Spam folder for 30 days. After that, Gmail deletes them permanently. 

Yes, if someone replies to a message you have archived or deleted, that message appears in your Inbox as a conversation, with all previous content. 

No. Deleting or archiving a meeting invitation does not affect the invitation on your calendar. 

Messages remain in the Bin for 30 days. After that, Google Apps Email permanently deletes them.

If you want to remove a message from your Inbox but don’t want it to be removed after 30 days, you should archive it.

Messages remain in your archive forever, unless you choose to delete them. 

If you delete or archive a message, it is removed from your Inbox and placed in the Bin and permanently removed from your Gmail  account after 30 days. If you archive a message, it's moved to All Mail where you can view it again at any time. 

If you're subscribed to a mailing list, you may receive multiple messages in a long conversation. If you'd rather not receive any more messages in that conversation, you can "mute" the conversation to keep all future additions out of your Inbox.

• To mute a conversation, select it in your Inbox or open it

• Click on the More button and choose Mute

The mute feature works only for messages you received as part of a mailing list. If the message was sent directly to your email address, you can't use the mute feature.

No, but you can use the filename: search keyword to find attachments with specific words in their name. 

Only by forwarding the email to the other account. 

The only way to resend a message at present is to find the message in Sent Items and forward it on to the same person you originally sent it to.

No, you can't sort messages in your Inbox, but can use the Search box to show the messages you wish to work with e.g. type is: unread in the search box to show only unread messages. 

Yes, by selecting the message, then choosing Mark as Unread from the More drop-down list. 

Yes - click on the star icon of a message to set the default yellow star, then click again to cycle through the additional stars available. 

You can't set up a filter to show messages addressed only to you, but you can enable Personal Level Indicators by clicking on the Settings cog, choosing Settings and the General tab.

Once personal level indicators have been enabled, you will see a single arrow next to messages sent to you and other people, and a double arrow next to messages sent only to you.

Yes, you can use labels and stars to highlight messages in your Inbox. For example, you might create a label named Action and apply the colour red to it, so you can easily see it in your Inbox. 

You can rename a label by positioning the mouse over it on the left-hand side of the screen, clicking on the drop-down arrow then choosing Edit. 

Yes, when you create a label, you can choose to nest it under another label. 

There is no limit but Google recommends you use less than 5,000 labels, including nested labels. 

Yes, you can apply any number of labels to a message by opening or selecting the message, then selecting one or more labels from the Labels drop-down list. 

The From field will only appear if you have multiple email addresses set up on your email account and not if you have aliases set.

If you have multiple email addresses set, the From field will appear automatically when you compose a message, and you can choose the sender of the message from this box. 

You can use the Insert Photo button to add an image from Google+ or upload an image from your computer. 

You can download file attachments or save them to Google Drive, but can only remove an entire message, not a file attachment. 

Yes, to help prevent viruses, Gmail won't accept file attachments that are executable files. 

You can send up to 25MB of attachments per email, across any number of files. If you use Google Drive, you can share a file from Drive that is up to 10GB in size. 

Yes, you can drag and drop files into messages. As you drag the file over the message, you will be shown the area to drop it into in order to attach it. 

Yes, you can use the Undo Send feature that allows you to recall a message up to 30 seconds after you send it. 

No, this feature is currently not available in Gmail. 

This cannot be done in Gmail - the best solution is to add a prefix to your subject e.g. NB: or URGENT: 

No, Gmail doesn't currently include an automatic spell-check but if you use Chrome, your email message will be checked as you type. On other browsers, you can check your spelling at any time by clicking on the drop-down arrow in the bottom-right corner of a message and choosing Check Spelling. 

You can only change the subject of a message that you are replying to or forwarding to someone else. After clicking on the Reply, Reply to All or Forward link, click on the drop-down arrow to the left of the address line and choose Edit subject.  The message will show in a new conversation pane and the subject will be selected - enter a new subject for the message, then complete and send the message as normal. 

Note that by changing the subject, you are starting a new conversation in Gmail and the reply will not appear in the thread of the original conversation. 

Yes, although you can choose to remove the attachments by removing the checks from the boxes next to the attachments you do not wish to include. 

Yes, by expanding the specific message you wish to forward, then clicking on the drop-down arrow next to the Reply button to the right of the message header. Choose the Forward command. 

Yes, by clicking on the Settings cog near the top-right of the screen, choosing Settings then clicking on Conversation view off.

Click on Save Changes along the bottom of the Settings screen to return to the Inbox. 

You can enable desktop notifications only if you use Google Chrome as your web browser. This is done via the Settings cog and Settings command, under Desktop Notifications. 

Although there is no preview pane in Gmail, there is a Lab that you can enable to allow you to preview messages:

• Click on the Settings cog and choose Settings

• Click on the Advanced tab

• Scroll down to the Preview Pane option and click on Enable

• Click on Save Changes at the top or bottom of the Labs screen

You can now click on the Toggle split pane mode button to choose whether to split the screen vertically or horizontally, to show a preview of the selected message on the right or bottom of the screen.