Hi Andrew - I can add some text to the article to direct users to the service desk if they cannot install Google Drive directly. Let me know if there's any particular wording you would like to add.

Regards
Sue

This will not work at WCC as per the instructions, since we need Administrator permission/password to download any software, and this must be done through the Service Desk.

You can select the text of a message, including the header information, and use the standard Copy (Ctrl C) and Paste (Ctrl V) commands to insert it into your message. If you want to attach a previous email, you can do that using the print command:

1) Open the message you want to attach, and choose the Print command
2) A new HTML copy of the email is generated & the Print dialog box shown - click on Cancel to close the Print dialog box but keep the copy of the email on screen
3) Save the HTML file - you can do that by right-clicking on the page
4) Attach the HTML version of the email to the message as required

how do i attach emails to a new composed email? ie from a label/folder.  in outlook this was done by 'attach item'.....

Hi Nathan - please contact the help desk about this as it may be a misconfiguration of your account.

Hey,

We have all been advised to save our contacts to make sure the auto-populating field migrates over to GoogleMail. I would like to know, since Outlook recognises the email address after the first time you use a new email address, will the same feature be available using GoogleMail.

For example if I use a new email address, one that is not in the company email address list, and one not from Outlook, will Google recognise this address the next time I type this address and will it auto-populate?

Thanks

Gareth Kentfield 

I am having problems when copying word documents into the message body - It looks ok on the screen before it is sent but when it is sent the formatting is changed and is unreadable to the reciever of the email?  Any help?